SASSA Grant Under Review – 2026 Complete Guide

If you received an SMS from SASSA informing you that your grant is under review, there are just a few steps to take.

  • Why is my grant under review?: SASSA conducts grant reviews to ensure that social assistance is paid only to eligible beneficiaries.
  • Will I still get my grant payment? Yes, but your payment will be made after the other grant types.
  • Will my grant be cancelled? No, as long as you follow the steps stated below, your grant will be reinstated back to normal.

If you have received an SMS from SASSA saying that your social grant is under review, do not ignore it.

A grant review is a normal process that SASSA uses to make sure people still qualify to receive a social grant. It does not always mean that your grant has been cancelled. However, if you do not respond, your grant payments could be delayed, suspended, or eventually stop.

What is a SASSA grant review?

A grant review is when SASSA checks that you still qualify for your social grant.

During the review, SASSA may ask you to confirm your:

  • Identity
  • Address
  • Income
  • Banking details
  • Marital status
  • Other personal information

SASSA carries out these reviews to make sure grants are only paid to people who qualify and to prevent fraud.

Why is my grant under review?

There are many reasons why SASSA may review your grant, including:

  • Your personal or financial circumstances may have changed.
  • SASSA needs to verify your information.
  • Your contact details need to be updated.
  • Your grant was selected as part of SASSA’s routine review process.
  • SASSA has information that suggests you may have additional income that was not declared.

Being selected for a review does not automatically mean you have done anything wrong.

How will I know if my grant is under review?

SASSA usually contacts beneficiaries by SMS.

The message will ask you to visit your nearest SASSA office to complete the review process.

If you receive this SMS, do not ignore it.

It is also important to make sure SASSA always has your correct cellphone number and contact details so you receive important messages.

What should I do if I receive an SMS from SASSA?

If SASSA tells you your grant is under review:

  1. Visit your nearest SASSA office as soon as possible.
  2. Take your South African ID or other identification documents.
  3. Bring any documents that SASSA has asked you to provide.
  4. Answer any questions honestly and provide accurate information.

The sooner you complete the review, the sooner your grant can continue if you still qualify.

What documents should I bring to the SASSA office?

The exact documents depend on your situation, but you may be asked to bring:

  • Your South African ID document
  • Proof of where you live
  • Proof of income (if applicable)
  • Bank statements
  • Marriage certificate, divorce order, or death certificate (if applicable)
  • Any other documents requested by SASSA

If you are unsure what to bring, contact your nearest SASSA office before visiting.

What happens if I ignore the review?

Ignoring a grant review can have serious consequences. If you do not respond:

  • Your grant payment may be delayed.
  • Your grant may be suspended.
  • Your grant may eventually lapse (stop completely).

SASSA gives beneficiaries an opportunity to complete the review before making a final decision, so it is important to act as soon as possible.

Can someone else complete the review for me?

If you are too ill, elderly, or unable to visit a SASSA office yourself, you may be able to appoint a procurator (someone who acts on your behalf).

That person must follow SASSA’s rules and bring the required documents. Contact your nearest SASSA office to find out what is needed.

Will my grant automatically be cancelled?

No. A grant review does not automatically mean your grant has been cancelled.

SASSA first checks whether you still qualify. If you meet all the requirements and complete the review, your grant can continue as normal.

Problems usually happen when beneficiaries ignore the review notice or fail to provide the required information.

FAQ’s about the SASSA grant review

Is a SASSA review the same as a suspension?

No. A review is simply a check to confirm that you still qualify for your grant. It is not a suspension.


How long do I have to complete the review?

You should visit a SASSA office as soon as possible after receiving the SMS or notice. Delaying could affect your payments.


Can I complete the review online?

At the moment, most grant reviews must be completed at a SASSA office. SASSA has said that online reviews may be introduced in the future, but they are not yet available for most beneficiaries.


What if I changed my cellphone number?

Visit your nearest SASSA office and update your contact details immediately. This helps ensure you receive important notifications about your grant.

How can I contact SASSA?

For any further queries, please contact SASSA directly:
Contact the SASSA Toll Free Call centre on: 0800 60 10 11
Contact the SASSA Head Office on: 012 400 2322
Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
Contact details of SASSA offices across the country: SASSA offices

article source: SASSA official website and SASSA official Facebook page

written by: Thabo Maseko

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